Privacy Policy

TICK-CO STORE PRIVACY POLICY
1. GENERAL PROVISIONS

This Privacy Policy outlines the principles for processing personal data of Customers of the online store available at: https://tick-co.com.pl/

The personal data controller is:
Jakub Kamil Kogut,
address: Iceland, Reykjavik 105, Stórholt 22,
e-mail: Tick-Co@protonmail.com
phone: +48 534 227 916.

The Controller processes data in accordance with applicable regulations, including the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council).

2. SCOPE OF PROCESSED DATA

The Controller may process the following Customer data:

Identification data: first name, last name.

Contact data: e-mail address, phone number, delivery address.

Billing data: billing address, company details (if applicable).

Transaction data: information about orders, payment method, payment status.

Technical data: IP address, device data, cookies, website activity data.

3. PURPOSES AND GROUNDS FOR DATA PROCESSING

Personal data is processed for the following purposes:

Order fulfillment (Art. 6(1)(b) GDPR)
– processing necessary for the conclusion and performance of the sales contract.

Customer account management (Art. 6(1)(b) GDPR)
– enabling login, order management, purchase history.

Communication with the Customer (Art. 6(1)(f) GDPR)
– responding to inquiries, handling complaints, administrative matters.

Fulfillment of legal obligations (Art. 6(1)(c) GDPR)
– including keeping accounting and tax documentation.

Marketing (Art. 6(1)(a) and (f) GDPR)
– newsletter, promotional information (only with consent).

Analysis and statistics (Art. 6(1)(f) GDPR)
– improving store operation, website optimization, traffic analysis.

4. RECIPIENTS OF DATA

The Controller may transfer personal data to:

Courier companies – InPost, DPD – for order delivery.

Payment operators:
– PayU,
– BLIK,
– Shopify Payments (if active).

Shopify store platform – for online store operation.

Accounting office (if used).

Entities providing hosting, IT services, and analytics.

State authorities – only when required by legal obligation.

5. DATA RETENTION PERIOD

Data related to contract performance – up to 5 years from its fulfillment (in accordance with tax regulations).

Customer account data – until the account is deleted.

Marketing data (newsletter) – until consent is withdrawn.

Technical data (cookies) – until they expire or are deleted by the user.

6. RIGHTS OF THE DATA SUBJECT

The Customer has the right to:

• Access their data.
• Rectify data.
• Erase data ("right to be forgotten").
• Restrict processing.
• Data portability.
• Object to data processing.
• Withdraw consent – at any time.

Lodge a complaint with a supervisory authority
– in Poland: President of the Personal Data Protection Office (PUODO).
– If the customer is from another EU country – with the local supervisory authority.

To exercise these rights, please contact the Controller: TickCo@protonmail.com

7. DATA SECURITY

The Controller applies appropriate technical and organizational measures to ensure the security of data processing.

Access to data is restricted to authorized persons only.

Data is protected against loss, unauthorized access, alteration, and destruction.

8. COOKIES

The store website uses cookies for the purpose of:

proper operation of the service,

remembering user preferences,

statistical analysis,

conducting marketing activities (e.g., Google Analytics, Facebook Ads – if active).

Users can change cookie settings in their browser independently.

Restricting the use of cookies may affect the functionality of the website.

9. DATA TRANSFER OUTSIDE THE EU

The store uses the Shopify platform, whose servers may be located outside the EEA (including Canada and the USA).

Data transfer takes place based on appropriate safeguards and in accordance with GDPR requirements, e.g.:

standard contractual clauses (SCCs),

Data Privacy Framework program (USA), if applicable.

10. PURCHASE PROCESS AND PERSONAL DATA

Placing an order requires providing data necessary for its fulfillment.

Failure to provide data prevents the finalization of the purchase.

Data provided during purchases is processed solely for the purpose of order fulfillment and after-sales service.

11. CHANGES TO THE PRIVACY POLICY

The Controller reserves the right to update the Privacy Policy.

Changes do not affect data processing carried out before their entry into force.

The latest version of the document is always available on the Store's website.

12. CONTROLLER'S CONTACT DETAILS

For matters related to personal data, please contact:

Tick-Co@protonmail.com

+48 534 227 916
Address: Iceland, Reykjavik 105, Stórholt 22